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Artificial Intelligence in Hospitality – A New Era Beckons

By Prof. Dr. Christian Buer on 24/4/2024

Robotic Cooperation. Touching Fingers of Real and Digital Man

The hospitality industry, renowned for its rich tradition of personalized service and warm human interactions, stands on the precipice of a technological revolution that promises to redefine its very essence.

The advent of Artificial Intelligence (AI) within this sector is not merely an incremental change; it represents a seismic shift in operational paradigms and guest experiences. As we dive into this new era, a dual narrative emerges, juxtaposing the relentless march of technology against the timeless value of human touch.

Robotic Cooperation. Touching Fingers of Real and Digital Man

About the author

Prof. Dr. Christian Buer